Where does your Agency Stand?

The Agency Diagnostic is a quick and practical tool built to help you asses where your agency currently stands and what changes are needed to improve operations.

What to expect?

• 19 quick questions that should take under 5 minutes to complete.

• Immediate results with a custom summary and action items.

• Your agency mapped to one of the four stages of the Agency Operations Maturity Model: Reactive, Developing, Stable, Optimized.

What It’s Based On

This tool is grounded in years of hands-on agency operations experience and built around the Agency Operations Maturity Model — a framework developed to help agencies understand where they currently stand and how to improve.

Note

Your results summary is AI-generated, and the tool is currently in beta, which means we're still learning and improving. If you spot anything that feels off or want a deeper dive, feel free to reach out.