Where does your agency stand?

A checklist showing items that have been evaluated.

The Agency Diagnostic is a quick and practical tool built to help you assess where your agency currently stands and what changes are needed to improve operations. You’ll get high-level analysis and immediate insights in 5-minutes.

What to expect

  • 19 quick questions that should take under 5 minutes to complete.

  • Immediate results with a custom summary and action items.

  • Your agency is mapped to one of the four stages of the Agency Operations Maturity Model: Reactive, Developing, Stable, or Optimized.

What It’s Based On

This tool is grounded in years of hands-on agency operations experience and built around the Agency Operations Maturity Model — a framework developed to help agencies understand where they currently stand and how to improve.

Note

Your results summary is AI-generated, and the tool is currently in beta, which means we're still learning and improving. If you spot anything that feels off or want a deeper dive, feel free to reach out.